Tim Parsons
Director, Advisory Services, Desert
My passion is consulting with great companies to Maximize the Customer Experience through providing Innovative IT Solutions and Inspiring Teams to Get Results! I love working with high-producing teams to ensure objectives and goals are achieved in: developing and implementing processes that improve quality and customer satisfaction; reducing costs, improving internal processes; building collaborative and effective customer/vendor relationships; business and IT alignment and project management. During my tenure, I have enjoyed working with other great people to deliver multiple successful projects and programs within the IT Tech, Software, Digital, Biotechnology, Automotive, Logistics and Manufacturing industries. My background predominantly consists of consulting project work focused on improving the customer experience especially within contact centers, IT and organizational change. Additionally, I have worked in industry within the Finance, Quick Service Retail (QSR) and Market Research industries. I am excited now to be part of the fantastic Neudesic Team!
If you had to describe yourself using four words, it would be…
- Energetic
- Positive
- Fun
- Loyal
What is your favorite weekend trip?
One of my favorite quick weekend trips is renting a cabin in the Flagstaff area, taking my family and grandson. It is a quick way to get out of the heat during our hot summer months and is very relaxing!
Sharing our core values is very important to us. What does Passion, Discipline, Innovation, Teaming and Integrity mean to you?
Passion: Passion is the key ingredient for all we do! Passion motivates us and ca be very infectious in nurturing a rich culture with those we work with on a daily basis. It is what drives us to be our best every day! Discipline: Discipline keeps the car moving down the road each day, ensuring there is enough gas in the tank, changing the oil at the right time, inspecting the tires to guarantee we make it to our next destination. Without discipline, we are unable to achieve our goals. Innovation: Innovation is learning...Learning what is possible and what is not, making improvement along the way and never being comfortable with the status quo. Continuous improvement...Never stop innovating... Teaming: Teaming is the strongest part of our core values. Teaming=People! Each team member brings their individual strengths and diverse background to enable excellence in our client work and project results. Integrity: Integrity is doing the right thing for ourselves, Neudesic and Clients; every day. Integrity has long lasting impressions with clients and colleagues over time.